UAVGarage.com is a fast-growing drone technology company offering a complete range of
UAVs, drone components, and services. We are passionate about innovation, quality, and
customer satisfaction — helping clients across industries make the most of drone
technology.

Role Overview
We’re looking for a proactive and customer-focused After Sales Executive to join our team
in Vashi, Navi Mumbai. In this role, you’ll be responsible for managing post-purchase
customer interactions, handling feedback and complaints, coordinating with service teams,
and ensuring every customer has a smooth and positive experience after their purchase.

Key Responsibilities
● Handle customer feedback, queries, and complaints through calls, emails, and online
platforms.
● Coordinate with service and technical teams to ensure quick and effective issue
resolution.
● Track and follow up on service requests, product returns, and warranty claims.
● Maintain records of customer communications and service status updates.
● Gather and analyze customer feedback to suggest improvements.
● Prepare after-sales reports and monitor customer satisfaction levels.
● Build strong relationships with customers to enhance brand trust and retention.

Qualifications & Skills
● Bachelor’s degree in Business, Marketing, or a related field.

● 1–3 years of experience in customer service, after-sales, or support roles (preferably
in electronics, drones, or tech products).
● Excellent communication and interpersonal skills.
● Strong problem-solving abilities with a customer-first approach.
● Proficiency in MS Office, CRM tools, and online ticketing systems.
● Organized, detail-oriented, and capable of multitasking effectively.

What We Offer
● Competitive salary and performance-based incentives.
● Exposure to cutting-edge drone technologies and applications.
● A young, energetic, and collaborative work culture.
● Opportunities for learning, growth, and career advancement.